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    <title type="text">FileMaker: Explore</title>
    <subtitle type="text">The Support Group&#39;s all&#45;things FileMaker blog</subtitle>
    <link rel="alternate" type="text/html" href="http://www.supportgroup.com/explore/" />
    <link rel="self" type="application/atom+xml" href="http://www.supportgroup.com/explore/feed/" />
    <updated>2010-08-25T19:38:56Z</updated>
    <rights>Copyright (c) 2010, Rich Coulombre</rights>
    <generator uri="http://expressionengine.com/" version="1.6.8">ExpressionEngine</generator>
    <id>tag:supportgroup.com,2010:08:25</id>


    <entry>
      <title>Aha!</title>
      <link rel="alternate" type="text/html" href="http://www.supportgroup.com/explore/aha/" />
      <id>tag:supportgroup.com,2010:explore/17.219</id>
      <published>2010-08-25T19:28:55Z</published>
      <updated>2010-08-25T19:38:56Z</updated>
      <author>
            <name>Rich Coulombre</name>
            <email>coulombre@supportgroup.com</email>
            <uri>http://www.supportgroup.com/team/#coulombre</uri>      </author>
      <content type="html"><![CDATA[
        <p>I&#8217;m an old school guy.&nbsp; I started with an Apple II Plus in 1980 with a text-based operating system, audio cassette player for storage and a whopping 4K of memory.&nbsp; I thought I&#8217;d died and gone to heaven after purchasing a 5 1/4&#8221; floppy disk drive with an incredible 113K storage capacity.</p>

<p>I was the guy you read about staying up all night working away on some software or other.&nbsp; I loved to program, and lived for that &#8220;Aha!&#8221; moment when the solution to a problem suddenly appeared.&nbsp; Researchers have shown that the &#8220;Aha!&#8221; moment is associated with the release of neurotransmitters, including dopamine, serotonin, and an array of endorphins.&nbsp; That feeling is real and something I lived for.</p>

<p>When I went to work at Apple in 1984 I had that &#8220;Aha!&#8221; moment when I first used a Mac.&nbsp; Something just clicked.&nbsp; It just made perfect sense.&nbsp; It was a thing of beauty.
</p> <p>I&#8217;m a rarity in our office.&nbsp; I&#8217;ve never owned an iPhone.&nbsp; Mostly that was a decision driven by prior bad experiences with AT&amp;T.&nbsp; But I did buy a iPod touch.</p>

<p>As hard as I wanted to become a fanboy of the iPod touch, it mostly sat unused.&nbsp; I tried, really I did.&nbsp; But there was never that &#8220;Aha!&#8221; feeling.&nbsp; Certainly it was an impressive piece of technology.&nbsp; But I&#8217;m not a big music guy.&nbsp; My car stereo has 11 speakers and mostly I listen to talk radio and discussions about the issues of the day.&nbsp; I did like the ability to have my photographs, but they were small.&nbsp; I&#8217;m not a big fan of pinching and swiping and such to get a decent sized view of my content.&nbsp; Square peg, round hole me thinks.</p>

<p>In January Apple and Steve Jobs introduced the iPad.&nbsp; I watched the introduction with great anticipation.&nbsp; I wanted a larger device, something that would show more information and minimize finger gestures.</p>

<p>Well, I have to say at first glance I was disappointed.&nbsp; Damn&#8230; it&#8217;s just a bigger iPod touch.&nbsp; Intellectually, I just did not see how this would make a big difference.&nbsp; Steve Jobs did say, &#8220;You just have to <em>try it</em> to see what I mean.&#8221;&nbsp; But in my heart I just was not sure.</p>

<p>Then it happened&#8230; I had a chance to play with one.&nbsp; I was intrigued.&nbsp; There were some very interesting pieces of software.&nbsp; I could check my mail or surf the web.&nbsp; I could play a game of Sudoku or watch a slideshow of my favorite photographs.</p>

<p>From a functional point-of-view the iPad represented the convergence of what were separate devices in the past.&nbsp; It could replace my beloved Garmin Nuvi, handheld game system, iPod touch, Kindle&#8212;even make phone calls on Skype.</p>

<p>I had the &#8220;Aha!&#8221; moment.&nbsp; I bought one and have not looked back.&nbsp; The iPad is used more than my laptop at home.&nbsp; I check emails, read articles online, or text message with my kids.&nbsp; It is akin to the Swiss army knife of the tech world.</p>

<p>So Steve Jobs was right, you do have to try it to see.&nbsp; Saying that it is simply an enlarged iPod touch simply is unfair and inaccurate.&nbsp; The new size and form factor create a different experience, particularly for us old guys that can&#8217;t see the little screens very well.</p>

<p>The iPad creates an interesting opportunity for delivering and collecting business data.&nbsp; Data that is collected and memorialized at the moment&#8212;rather than trying to recollect it later&#8212;is likely more accurate and valuable.&nbsp; For a manager, having instantaneous and ubiquitous access to operational information allows for greater ability to react and respond to varying business situations.</p>

<p>And now with FileMaker Go we have the ability to quickly and easily deliver &#8220;data to go&#8221;.&nbsp; That data can either be stored on a server and accessed via a 3G or WiFi connection, or can be stored locally on the iPad itself.&nbsp; Reports can be viewed, data entered and decisions made with a small, light device and a couple taps and a swipe.&nbsp; </p>

<p>It&#8217;s a bold new world.
</p>
      ]]></content>
    </entry>

    <entry>
      <title>Our 25th Anniversary Celebration Extended</title>
      <link rel="alternate" type="text/html" href="http://www.supportgroup.com/explore/our-25th-anniversary-celebration-extended/" />
      <id>tag:supportgroup.com,2010:explore/17.216</id>
      <published>2010-08-11T12:48:48Z</published>
      <updated>2010-08-11T13:50:49Z</updated>
      <author>
            <name>Jeff Turner</name>
            <email>jturner@supportgroup.com</email>
            <uri>http://www.supportgroup.com/team/#turner</uri>      </author>
      <content type="html"><![CDATA[
        <p>The Support Group is pleased to announce we&#8217;re extending our 25th anniversary celebration.</p>

<p>To celebrate our 25th year of business, we&#8217;re continuing the great sale prices for our one-day <a href="http://www.supportgroup.com/training/intro/"><em>Introduction to FileMaker Pro</em></a>&#8212;now just $99&#8212;and our two-day <a href="http://www.supportgroup.com/training/intermediate/"><em>Intermediate FileMaker Pro</em></a>&#8212;only $399. You save hundreds of dollars! These sale prices have been continued through December 31, 2010.</p>

<p>We&#8217;re also now offering special discounts on our two-day <a href="http://www.supportgroup.com/training/relational-design/"><em>Advanced FileMaker Pro I - Relational Database Design</em></a> and our two-day <a href="http://www.supportgroup.com/training/scripts-and-calcs/"><em>Advanced FileMaker Pro II - Scripting &amp; Calculations</em></a>. Regularly $795 each, they are now priced at $499 each&#8212;a savings of almost $300!</p>

<p>In <em>Relational Database Design</em>, you&#8217;ll learn how to build more robust, feature-rich databases by learning about relational theory, aggregate functions, complex relationships and referential integrity.&nbsp; <em>Scripting and Calculations</em> covers advanced uses of FileMaker Pro&#8217;s built-in calculation functions; making use of loops, relationships, variables, parameters and results with scripts; and creating powerful user interfaces.</p>

<p>Use our <a href="http://www.supportgroup.com/register/">registration form</a> to sign up now.
</p> <p>Each of these classes is held monthly in our four comfortable, state-of-the-art training centers in <a href="http://www.supportgroup.com/locations/boston/">Boston</a>, <a href="http://www.supportgroup.com/locations/los-angeles/">Los Angeles</a>, <a href="http://www.supportgroup.com/locations/new-york/">New York</a>, and the <a href="http://www.supportgroup.com/locations/san-francisco/">San Francisco Bay Area</a>. As always, they are taught by active, Certified FileMaker developers who will share real-world experiences and offer up-to-the minute advice and suggestions on how you can make better use of FileMaker.</p>

<blockquote>
<p>Very simply, the classes I have taken at The Support Group were the best: Informative, invaluable and fun! I can&#8217;t wait to go back.</p>
<p class="attribution">S. Hasenauer</p>
</blockquote>

<p>This offer is valid for students taking classes through December 31, 2010. For more information, contact Greg Lekstrom at glekstrom@supportgroup.com or call him at (866) 940-8400 x225.</p>

<p>And&#8230; all students are eligible for a significant savings on The Support Group&#8217;s <a href="http://www.supportgroup.com/filemaker-mentoring/">FileMaker Mentoring service</a>, giving you one-on-one time with a FileMaker Certified Developer to help you with virtually any aspect of your FileMaker applications. Students get 4 hours of mentoring for $495, a savings of $165.&nbsp; You can use the mentoring time to learn new techniques or to make your FileMaker solutions more effective. You can also use it to help map out your approach to a new application or for planning migration and conversion to FileMaker 11.
</p>
      ]]></content>
    </entry>

    <entry>
      <title>New Class: Scripting with FileMaker Pro</title>
      <link rel="alternate" type="text/html" href="http://www.supportgroup.com/explore/new-class-scripting-with-filemaker-pro/" />
      <id>tag:supportgroup.com,2010:explore/17.215</id>
      <published>2010-08-09T18:43:54Z</published>
      <updated>2010-08-10T17:45:55Z</updated>
      <author>
            <name>Chad Novotny</name>
            <email>cnovotny@supportgroup.com</email>
            <uri>http://www.supportgroup.com/team/#novotny</uri>      </author>
      <content type="html"><![CDATA[
        <p>I&#8217;m pleased to announce The Support Group&#8217;s newest FileMaker training class: <a href="http://www.supportgroup.com/training/scripting-with-filemaker-pro/"><em>Scripting with FileMaker Pro</em></a>.&nbsp; Designed as a continuation of our <a href="http://www.supportgroup.com/training/intro/"><em>Introduction to FileMaker Pro</em></a> and <a href="http://www.supportgroup.com/training/intermediate/"><em>Intermediate FileMaker Pro</em></a> courses, this one-day class introduces scripting for those already familiar with FileMaker Pro and seeking to develop more useful solutions.</p>

<p>In this course, we’ll develop scripts to automate common searches, edit data, generate reports, and send emails.&nbsp; We’ll explore dialogs, logical branching, looping, script triggers, variables, and script parameters.&nbsp; And you will get to ask about your specific interests.</p>

<p>This class is an excellent introduction to scripting with FileMaker Pro, and a great foundation for more advanced FileMaker programming.&nbsp; It&#8217;s conveniently scheduled back-to-back with our introductory and intermediate classes, to allow you to choose courses fitting your interests all in the same week.</p>

<p>Tuition is just $199 for our one-day scripting class.&nbsp; To learn more, check out the full <a href="http://www.supportgroup.com/training/scripting-with-filemaker-pro/">class description</a>, or <a href="http://www.supportgroup.com/register/">register now</a> online.
</p> 
      ]]></content>
    </entry>

    <entry>
      <title>Geolocation with FileMaker Go</title>
      <link rel="alternate" type="text/html" href="http://www.supportgroup.com/explore/geolocation-with-filemaker-go/" />
      <id>tag:supportgroup.com,2010:explore/17.208</id>
      <published>2010-07-27T17:45:21Z</published>
      <updated>2010-08-04T19:58:22Z</updated>
      <author>
            <name>Chad Novotny</name>
            <email>cnovotny@supportgroup.com</email>
            <uri>http://www.supportgroup.com/team/#novotny</uri>      </author>
      <content type="html"><![CDATA[
        <p>Elizabeth in San Francisco is one of many to ask this interesting FileMaker Go question:</p>

<div class="question"><p>
	Is there any way to get the latitude and longitude of the phone in FileMaker Go and store them in a database?
</p></div>

<p>My first reaction was &#8220;unfortunately, no.&#8221;&nbsp; FileMaker Go can&#8217;t access the GPS features of the iPhone, and since we can&#8217;t use plug-ins with Go, there&#8217;s no opportunity to add that feature.&nbsp; But never say never, right?&nbsp; </p>

<p>After a few more moments thought, the answer appeared: FileMaker can&#8217;t access the GPS&#8230; but Mobile Safari can&#8230; and FileMaker has the web viewer.&nbsp; Ah, the web viewer&#8212;FileMaker&#8217;s Swiss Army knife&#8212;how we love you!</p>

<p>Here&#8217;s our solution, requiring one web viewer, one script (plus a few more for fun), and just a few fields.
</p> <p>UPDATE: Todd Geist is <a href="http://www.geistinteractive.com/blog/2010/07/fm-go-geolocation" target="_blank">doing something similar</a>.&nbsp; I like that&#8217;s he&#8217;s capturing altitude&#8230;I&#8217;ll need to see what happens the next time I take a flight offering WiFi <img src="http://www.supportgroup.com/images/smileys/grin.gif" width="19" height="19" alt="grin" style="border:0;" /></p>

<p>I created a simple webpage that uses the HTML5 geolocation features used in Safari.</p>

<div class="codeblock"><pre>&lt;!DOCTYPE HTML&gt;
&lt;html&gt;
    &lt;head&gt;
        &lt;script type="text/javascript"&gt;

            function handler(location) {
                var message = document.getElementById("messageArea");
                messageArea.innerHTML="&lt;p&gt;Latitude: " + location.coords.latitude + "&lt;/p&gt;";
                messageArea.innerHTML+="&lt;p&gt;Longitude: " + location.coords.longitude + "&lt;/p&gt;";
                messageArea.innerHTML+="&lt;p&gt;Accuracy: " + location.coords.accuracy + "&lt;/p&gt;";
            }
        
            function getLocation() {
                navigator.geolocation.getCurrentPosition(handler);
            }
            
        &lt;/script&gt; 
    &lt;/head&gt;

    &lt;body onload="getLocation();"&gt;
        &lt;div id="messageArea"&gt;
            Location unknown 
        &lt;/div&gt;
    &lt;/body&gt;

&lt;/html&gt;</pre></div>

<p>With a browser that supports HTML5 geolocation services, when the location is detected the the result of that page should something like:</p>

<div class="codeblock"><pre>Latitude: 42.3028843
Longitude: -71.3770951
Accuracy: 30</pre></div>

<p>with the source code now appearing as:</p>

<div class="codeblock"><pre>&lt;!DOCTYPE HTML&gt;
&lt;html&gt;
    &lt;head&gt;
        &lt;script type="text/javascript"&gt;

            function handler(location) {
                var message = document.getElementById("messageArea");
                messageArea.innerHTML="&lt;p&gt;Latitude: " + location.coords.latitude + "&lt;/p&gt;";
                messageArea.innerHTML+="&lt;p&gt;Longitude: " + location.coords.longitude + "&lt;/p&gt;";
                messageArea.innerHTML+="&lt;p&gt;Accuracy: " + location.coords.accuracy + "&lt;/p&gt;";
            }
        
            function getLocation() {
                navigator.geolocation.getCurrentPosition(handler);
            }
            
        &lt;/script&gt; 
    &lt;/head&gt;

    &lt;body onload="getLocation();"&gt;
        &lt;div id="messageArea"&gt;&lt;p&gt;Latitude: 42.3028843&lt;/p&gt;&lt;p&gt;Longitude: -71.3770951&lt;/p&gt;&lt;p&gt;Accuracy: 30&lt;/p&gt;&lt;/div&gt;
    &lt;/body&gt;

&lt;/html&gt;</pre></div>

<p>Notice the change following <code>&lt;div id=&#8220;messageArea&#8221;&gt;</code>.</p>

<p>UPDATE: Depending on what browser you use to test this, viewing the source may or may not show you the alteration in the messageArea div.&nbsp; With Safari, use the Web Inspector&#8217;s Elements tab, rather than View Source; with Firefox and the Web Developer extension, use the View Generated Source option in the toolbar.</p>

<p>AND <strong>ANOTHER</strong> UPDATE: It appears from the comments that the web viewer behaves just a <em>tad</em> differently with iOS 3.2 for iPad than with iOS 4 for iPhones and iPod touches, as far as we can see.&nbsp; I made a small change to the HTML page to force the geolocation JavaScript to run with an onload event, and it now works on both my iPhone and iPad.</p>

<p>Next, we place that same webpage source code in a FileMaker global text field.&nbsp; We create a web viewer with the object name &#8220;web&#8221; and specify a calculated URL:</p>

<div class="codeblock"><pre>"data:text/html," &amp; 
geolocation::code</pre></div>

<p>Using a URL that starts with <code>data:text/html,</code> tells FileMaker to treat the following text as an HTML page.&nbsp; Essentially, it allows us to render a page from source code without needing a server and an HTTP request.</p>

<p>Our script resets the web viewer, waits a small amount of time to make sure the page has had time to render, and then checks the results with the formula <code>GetLayoutObjectAttribute ( &#8220;web&#8221; ; &#8220;content&#8221; )</code>.&nbsp; If we have a result that contains <code>&lt;div id=&#8220;messageArea&#8221;&gt;&lt;p&gt;Latitude</code>, bingo!</p>

<p>Now it&#8217;s just a simple matter to use FileMaker&#8217;s text functions to parse out the latitude and longitude.&nbsp; We&#8217;ll need to do a little extra work to handle Apple&#8217;s data detectors&#8212;Mobile Safari sees the latitude and longitude numbers as possible phone numbers, and places <code>&lt;a href=&#8220;tel:...&#8221;&gt;</code> tags around them (UPDATE: We&#8217;ve updated the sample file to account for Mobile Safari not always detecting latitudes and longitudes as possible telephone numbers; our script sometimes gave us double negatives).&nbsp; Once we have the latitude and longitude stored, an additional simple script can open a map to show us our location:</p>

<div class="codeblock"><pre>Open URL [No Dialog; "http://maps.google.com/maps?q=" &amp; geolocation::latitude&amp; ",+" &amp; geolocation::longitude]</pre></div>
      ]]></content>
    </entry>

    <entry>
      <title>FileMaker Go is a Go</title>
      <link rel="alternate" type="text/html" href="http://www.supportgroup.com/explore/filemaker-go-is-a-go/" />
      <id>tag:supportgroup.com,2010:explore/17.207</id>
      <published>2010-07-20T13:12:33Z</published>
      <updated>2010-07-20T17:18:34Z</updated>
      <author>
            <name>Chad Novotny</name>
            <email>cnovotny@supportgroup.com</email>
            <uri>http://www.supportgroup.com/team/#novotny</uri>      </author>
      <content type="html"><![CDATA[
        <p>Today&#8217;s the lucky day for all of you that have been asking, &#8220;When is FileMaker going to make an iPhone app?&#8221;&nbsp; <a href="http://www.filemakertrial.com/go/" target="_blank">FileMaker Go</a> is an amazing new iOS app that gives you access to your FileMaker solutions on your iPhone, iPad, and iPod touch.</p>

<p>We are incredibly excited about the possibilities now available for our customers&#8212;and for us personally, too!&nbsp; FileMaker Go runs most .fp7 databases without modification.&nbsp; Layouts are rendered almost identically as in FileMaker Pro; portals, tabs, and Quick Find work; technologies such as web viewers, script triggers, and External SQL Sources (think of the possibilities <em>there</em>) all transfer to your iDevice.&nbsp; And you get the best of both worlds: you can connect remotely to an available FileMaker Server WiFi or 3G to access live shared systems, or you can copy a .fp7 file to your phone or iPad to carry your data with you.</p>

<p><a href="http://www.supportgroup.com/contact/">Contact us</a> to learn how we can develop a new application for you or help you take your solutions mobile.</p>

<p>Before you get started with FileMaker Go and your current databases, you&#8217;ll want to consider some differences between FileMaker Pro and FileMaker Go.
</p> <ul>
<li><p>
FileMaker Go does not have a Layout mode or access to defining tables, fields, relationship, scripts, or value lists.&nbsp; In other words, you still need FileMaker Pro (or Pro Advanced) to build your solution.
</p></li>
<li><p>
Certain scripts steps won&#8217;t work in Go, or will work differently.&nbsp; The limitations are somewhat similar to the limitations you&#8217;ll experience with Instant Web Publishing: for example, there&#8217;s no printing, saving to PDF, importing or exporting, etc.&nbsp; <a href="http://help.filemaker.com/app/answers/detail/a_id/7734" target="_blank">Knowledge Base article 7734</a> lists the calculation and scripting behavioral differences in FileMaker Go.&nbsp; There&#8217;s also no support for plug-ins, so any scripts or calculations that make use of such need to be rethought.
</p></li>
<li><p>
No charting &agrave; la FileMaker Pro 11.&nbsp; Oh well, you can&#8217;t have everything. <a href="http://www.quotationspage.com/quote/521.html" target="_blank"> Where would you put it?</a>
</p></li>
<li><p>
<a href="http://help.filemaker.com/app/answers/detail/a_id/7748" target="_blank">This Knowledge Base article</a> gives some pointers regarding optimizing your layouts for display on an iPhone or iPad.&nbsp; The screen size is going to be smaller (obviously), styled text may not render the same, radio buttons might be problematic, and you can&#8217;t use auto-complete or insert from the index.&nbsp; Also, check out <a href="http://help.filemaker.com/app/answers/detail/a_id/7734" target="_blank">article 7743</a>. It lists some miscellaneous changes you&#8217;ll experience, such as lack of rich text exiting, working with the web viewer, how custom menus work on Go, and navigating through the tab order.
</p></li>
<li><p>
Download the <a href="http://www.filemaker.com/support/product/docs/filemaker-go/fmgo_development.pdf">FileMaker Go Development Guide</a>. It contains almost all of the previous Knowledge Base information as well information on setting up your database files for access.
</p></li>
</ul>

<p>FileMaker Go is available in two versions: <a href="http://itunes.apple.com/us/app/filemaker-go/id379686220?mt=8" target="_blank">FileMaker Go</a> for iPhone and iPod touch (requires iOS 4.0), and <a href="http://itunes.apple.com/us/app/filemaker-go-for-ipad/id379690325?mt=8" target="_blank">FileMaker Go for iPad</a> that makes use of its larger screen.&nbsp; Go get it! (see what I did there <img src="http://www.supportgroup.com/images/smileys/wink.gif" width="19" height="19" alt="wink" style="border:0;" /> )</p>

<p>&nbsp;</p>
      ]]></content>
    </entry>

    <entry>
      <title>DevCon Preview Webinar: FileMaker and Google Apps</title>
      <link rel="alternate" type="text/html" href="http://www.supportgroup.com/explore/devcon-preview-webinar-filemaker-and-google-apps/" />
      <id>tag:supportgroup.com,2010:explore/17.206</id>
      <published>2010-07-14T16:21:12Z</published>
      <updated>2010-08-10T14:35:13Z</updated>
      <author>
            <name>Chad Novotny</name>
            <email>cnovotny@supportgroup.com</email>
            <uri>http://www.supportgroup.com/team/#novotny</uri>      </author>
      <content type="html"><![CDATA[
        <p>UPDATE:&nbsp; If you missed today&#8217;s webinar, a recording should be available shortly.&nbsp; We&#8217;ll update this post once it goes live.&nbsp; Thanks to all that attended!</p>

<p>*****</p>

<p>FileMaker Pro makes it easy to create solutions to implement logic, automation, and business rules.&nbsp; Google Apps - the suite of applications for email, contacts, calendars, documents, etc. - makes it easy to set up an organization with back-office IT systems.&nbsp; For those that use both tools, linking the two together is a natural wish.</p>

<p>On Wednesday, July 28th, yours truly will be presenting a special DevCon 2010 session PREVIEW web seminar, <em>FileMaker and the Cloud: Integrating with Google Apps</em>, hosted by FileMaker, Inc.&nbsp; I&#8217;ll be discussing some of the reasons The Support Group switched to Google Apps, and how we continue to use our FileMaker solutions with data stored &#8220;in the cloud.&#8221;&nbsp; I&#8217;ll explore the challenges of using API&#8217;s designed for web applications, and demonstrate authenticating and adding and retrieving &#8220;records&#8221; from Google Apps through a FileMaker interface.</p>

<p>Registration is limited so please register for ONLY one web seminar.</p>

<ul>
<li>Wednesday: July 28, 2010 8:00AM (PT), 11:00AM (ET)<br />
<a href="https://filemakerevents.webex.com/filemakerevents/onstage/g.php?t=a&amp;d=573693492" target="_blank">https://filemakerevents.webex.com/filemakerevents/onstage/g.php?t=a&amp;d=573693492</a>
</li>
<li>
Wednesday: July 28, 2010 11:00AM (PT), 2:00PM (ET)<br />
<a href="https://filemakerevents.webex.com/filemakerevents/onstage/g.php?t=a&amp;d=574821544" target="_blank">https://filemakerevents.webex.com/filemakerevents/onstage/g.php?t=a&amp;d=574821544</a>
</li>
</ul><p>
For more sessions like these, be sure to attend the FileMaker Developer Conference, August 15-18 in San Diego, California.&nbsp; Register today: <a href="http://www.filemaker.com/devcon" target="_blank">http://www.filemaker.com/devcon</a>
</p> 
      ]]></content>
    </entry>

    <entry>
      <title>FileMaker 11v2 Updaters Now Available.</title>
      <link rel="alternate" type="text/html" href="http://www.supportgroup.com/explore/filemaker-11v2-updaters-now-available/" />
      <id>tag:supportgroup.com,2010:explore/17.205</id>
      <published>2010-06-30T16:28:44Z</published>
      <updated>2010-06-30T16:46:45Z</updated>
      <author>
            <name>Chad Novotny</name>
            <email>cnovotny@supportgroup.com</email>
            <uri>http://www.supportgroup.com/team/#novotny</uri>      </author>
      <content type="html"><![CDATA[
        <p>FileMaker has <a href="http://www.filemaker.com/support/downloads/" target="_blank">released the v2 updater</a> for FileMaker Pro 11, FileMaker Pro 11 Advanced, FileMaker Server 11, and FileMaker Server 11 Advanced.</p>

<p>There are the usual number of bug fixes, as is to be expected, as well as a small but important change in behavior.&nbsp; If you&#8217;re using variables in merge text on your layouts, variables without values will now appear empty.&nbsp; In FileMaker Pro 11v1, empty merge variables would instead appear with the name of the variables, such as:</p>

<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>Total Invoices: &lt;&lt;$$invoiceSum&gt;&gt;</strong></p>

<p>You can read more about the various issues addressed in FileMaker&#8217;s release notes for <a href="http://help.filemaker.com/app/answers/detail/a_id/7726/" target="_blank">Pro and Pro Advanced</a>, and <a href="http://help.filemaker.com/app/answers/detail/a_id/7724/" target="_blank">Server and Server Advanced</a>.
</p> 
      ]]></content>
    </entry>

    <entry>
      <title>Webinar: FileMaker Web Publishing</title>
      <link rel="alternate" type="text/html" href="http://www.supportgroup.com/explore/webinar-filemaker-web-publishing/" />
      <id>tag:supportgroup.com,2010:explore/17.204</id>
      <published>2010-06-25T19:22:57Z</published>
      <updated>2010-08-10T14:34:58Z</updated>
      <author>
            <name>Chad Novotny</name>
            <email>cnovotny@supportgroup.com</email>
            <uri>http://www.supportgroup.com/team/#novotny</uri>      </author>
      <content type="html"><![CDATA[
        <p>UPDATE 2: The webinar recording is now available.&nbsp; <a href="#login">Sign in</a> as a registered visitor to download the <a href="http://www.supportgroup.com/?ACT=38&amp;ID=212&amp;FID=download">recording</a> (requires the <a href="http://www.webex.com/downloadplayer.html" target="_blank">WebEx WRF Player</a>).</p>

<p>*****</p>

<p>UPDATE:&nbsp; If you missed today&#8217;s webinar with James, a recording should be available shortly.&nbsp; We&#8217;ll update this post once it goes live.&nbsp; Thanks to all that attended!&nbsp; If you had a question for James and didn&#8217;t get a chance to get it answered, post in here in the comments for him.</p>

<p>*****</p>

<p>With about 1.8 billion people going online every day, the Internet is <em><strong>the</strong></em> platform to expand your reach and connect with your target audience.&nbsp; On Tuesday, July 13th, join The Support Group&#8217;s James Dcunha, System Engineer, as he explores connecting FileMaker to the Web in this web seminar hosted by FileMaker, Inc.</p>

<p>FileMaker provides the ability to securely connect your database with the World Wide Web using several options.&nbsp; Demonstrating different systems ranging from a super-simple site using Instant Web Publishing to a full-fledged shopping cart using Custom Web Publishing and PHP, James will discuss the strengths and weaknesses of each publishing option and what you&#8217;ll need to make your FileMaker data accessible to the Internet.</p>

<p>This 1-hour webinar will be offered twice on Tuesday, July 13th.&nbsp; <a href="https://filemakerevents.webex.com/" target="_blank">Reserve your place now </a>as space is limited.</p>

<p><strong>Date and Time: </strong> <br />
Tuesday, July 13, 2010&#8212;11:00 am EDT / 8:00 am PDT  <br />
Tuesday, July 13, 2010&#8212;2:00 pm EDT / 11:00 am EDT
</p> 
      ]]></content>
    </entry>

    <entry>
      <title>Will There Be an iPad App for FileMaker?</title>
      <link rel="alternate" type="text/html" href="http://www.supportgroup.com/explore/will-there-be-an-ipad-app-for-filemaker/" />
      <id>tag:supportgroup.com,2010:explore/17.203</id>
      <published>2010-06-04T21:03:38Z</published>
      <updated>2010-06-04T21:06:39Z</updated>
      <author>
            <name>Chad Novotny</name>
            <email>cnovotny@supportgroup.com</email>
            <uri>http://www.supportgroup.com/team/#novotny</uri>      </author>
      <content type="html"><![CDATA[
        <p>Frank asks: </p>

<div class="question"><p>
	Is there, or will there be, an iPad app for FileMaker and Server?
</p></div>

<p>My guess?&nbsp; Absolutely.&nbsp; I mean, there <em>has</em> to be, right?&nbsp; Mobile apps are all the rage, and I can&#8217;t imagine that FileMaker is not seriously investigating this market (they&#8217;ve already done a great job with their <a href="http://www.filemaker.com/products/bento/ipad.html" target="_blank">Bento</a> app).&nbsp; But there are existing solutions available today as well.
</p> <p>If you&#8217;re looking to access your FileMaker data remotely, the web is the key.&nbsp; You can very easily publish your FileMaker databases online using FileMaker Server and the PHP Site Assistant, or Server Advanced and Instant Web Publishing.&nbsp; The PHP Site Assistant even comes with an iPhone theme.&nbsp; If you need to look up records, make a few edits, and so on, without needing the full FileMaker experience, this can take just minutes to set up.</p>

<p>In fact, going the web publishing route allows you to share with other devices as well.&nbsp; I love my iPhone and iPad, but here at The Support Group we have a number of people using Android and BlackBerry phones as well.&nbsp; Deploying via a browser allows us to be flexible in supporting various devices.</p>

<p>There is also a third party tool, <a href="http://www.fmtouch.com" target="_blank">FMTouch</a>, available in the App Store, which allows you to recreate portions of your databases on an iPhone or iPad, with a &#8216;FileMaker-inspired&#8217; interface, and then sync data back and forth.&nbsp; It can&#8217;t reproduce everything (I&#8217;d say its biggest limitation is its degree of support for scripts and calculations), but it does have some nifty features and allow you access to your data when you&#8217;re offline (though personally I find that rare these days).</p>

<p>So&#8230; I remain convinced that FileMaker will ship an iPhone OS app.&nbsp; But until then, there are still several ways to access your FileMaker systems from your iPad or iPhone.&nbsp; Need help setting it up?&nbsp; <a href="http://www.supportgroup.com/contact/">Talk to us.</a>
</p>
      ]]></content>
    </entry>

    <entry>
      <title>FileMaker Does Sudoku!</title>
      <link rel="alternate" type="text/html" href="http://www.supportgroup.com/explore/filemaker-does-sudoku/" />
      <id>tag:supportgroup.com,2010:explore/17.201</id>
      <published>2010-05-24T17:30:05Z</published>
      <updated>2010-05-24T17:31:07Z</updated>
      <author>
            <name>Jeff Turner</name>
            <email>jturner@supportgroup.com</email>
            <uri>http://www.supportgroup.com/team/#turner</uri>      </author>
      <content type="html"><![CDATA[
        <p>We have a bunch of really smart FileMaker developers here at The Support Group who can do some clever stuff with FileMaker. To find out just how clever, Julien, our Development Director, ran a contest for the entire technical staff to see who could build the fastest Sudoku puzzle solver using FileMaker. </p>

<p>I imagine for some of you that sounds like a strange thing for a &#8220;database&#8221; to do. But FileMaker is more than just a database. It&#8217;s a whole application development environment. And while it has a powerful database engine at its core, it also has an incredibly rich and sophisticated scripting language that is fast&#8230; blazingly fast, as our FileMaker Sudoku Solver demonstrates.</p>

<p>The winner of the contest was Roland Kippenhan who works out of our San Mateo, CA office. The FileMaker Sudoku Solver he built is very cool, so we want to <a href="http://www.supportgroup.com/?ACT=38&amp;ID=202&amp;FID=download">share it with you</a>.</p>

<p>And did I mention fast? It&#8217;s very fast.
</p> <p>We decided to put it to the test. I bought a book of really hard Sudoku puzzles (&#8220;wicked hard&#8221; as we are fond of saying here in Boston) called <a href="http://www.amazon.com/Absolutely-Nasty-Sudoku-Level-Mensa/dp/1402743998/" target="_blank">Mensa Absolutely Nasty Sudoku Level 4</a>. We took one of the puzzles and gave it to 3 human contestants. I tried it, too. Here are the results in terms of how long it took us to solve it:</p>

<ul>
<li>Human #1: 44 minutes</li>
<li>Human #2: 35 minutes</li>
<li>Human #3 43 minutes</li>
<li>Me: 34 minutes</li>
</ul>

<p>Roland&#8217;s FileMaker Sudoku Solver did it in 3 seconds. WOW! If you&#8217;re a member of our site, <a href="http://www.supportgroup.com/?ACT=38&amp;ID=202&amp;FID=download">download the file</a> to check it out. Not a member? <a href="http://www.supportgroup.com/member/">Register for free.</a></p>

<p>It&#8217;s also worth noting that we have been unable to stump it. In other words, we cannot find a Sudoku puzzle that it can&#8217;t solve. So we&#8217;ll throw that challenge out to all of our readers: If you can find a puzzle that Roland&#8217;s FileMaker Sudoku Solver won&#8217;t solve, please share it with us. We&#8217;d love to hear from you!</p>

<p>For those of you who want to know a little of what&#8217;s going on inside the application, check out the scripts. And for those of you who want to know what was going on inside of Roland&#8217;s head when he set out to build the fastest Sudoku solver he could, here are some of his comments:</p>

<div class="question"><p>The main objective was speed&#8212;both in performance, and development.</p>

<p>I considered a number of approaches, and the one I ended up coding was a combination of how I solve puzzles myself with pen and paper, along with using FileMaker to make guesses for me.</p>

<p>When it goes to solve, it does a simple process of elimination along rows, columns, and squares. It also looks for lone values, and couplets (grouped pairs) to remove other values. If that is not enough, then it guesses.</p>

<p>The way it guesses is it duplicates the current record, takes a guess in an unsolved cell, and then uses the above logic again. It continues to do that until it finds that the last guess was no good. In that case, it throws that record away, and makes a new guess.</p>

<p>I know the current solution could be made faster. Just having a single string with the list of unsolved cells could be used to avoid a lot of useless checks. There are others as well. The niceties that I&#8217;ve added into the interface also take a small toll on performance.</p>

<p>I spent a fair amount of time thinking about how to do this making use of relationships, where the relationships would be constraints for various things, like one for rows, one for columns, one for squares with further restraints for if a cell is completed or not. But the more I thought about it, and as appealing as it was, the guesser part became more daunting and I was worried it wouldn&#8217;t be as fast as the simple approach.</p>

<p>I&#8217;d love to see a good Sudoku puzzle generator. I could easily enough write code to generate a random Sudoku puzzle, but I don&#8217;t know what the rules are to ensure that it will only have a unique solution, or that it is solvable only with logic. </p>

<p>Open the solution up. Take a look. Have fun!</p>

<p>Roland Kippenhan</p></div>
      ]]></content>
    </entry>

    <entry>
      <title>FileMaker into iCal (without plugins)</title>
      <link rel="alternate" type="text/html" href="http://www.supportgroup.com/explore/filemaker-into-ical-without-plugins/" />
      <id>tag:supportgroup.com,2010:explore/17.200</id>
      <published>2010-05-12T15:44:59Z</published>
      <updated>2010-05-12T16:16:00Z</updated>
      <author>
            <name>Chad Novotny</name>
            <email>cnovotny@supportgroup.com</email>
            <uri>http://www.supportgroup.com/team/#novotny</uri>      </author>
      <content type="html"><![CDATA[
        <p>Al asks:</p>

<div class="question">Any hints on how to get appointments into iCal or Google calendars easily - without plug-ins? Mac would be fine, as I want this available on iPhone in the end.</div>

<p>Easy?&nbsp; Maybe&#8230;&nbsp; it depends on what you want to be able to do with it once it&#8217;s in iCal.</p>

<p>Getting FileMaker data into iCal, without a plugin, is possible using XML and XSLT publishing. <a href="http://myfmbutler.com/" target="_blank">myFMButler</a> has a free <a href="http://myfmbutler.com/index.lasso?p=369" target="_blank">FileMaker to vCal</a> stylesheet. Yes, <em>free</em>.&nbsp; Using FileMaker Server and custom web publishing, use this tool to create a calendar to which you can subscribe from iCal.&nbsp; This is great if you just need to look up events, but if you also need to be able to <em>create and edit</em> appointments from iCal or your phone, you&#8217;re going to need something more.
</p> <p>Currently, I don&#8217;t know of any solution that doesn&#8217;t use plugins.&nbsp; But FileMaker-calendar-wizard John Sindelar, of <a href="http://www.seedcode.com/" target="_blank">SeedCode</a>, has something in the works: <a href="http://seedcodenext.wordpress.com/2010/05/04/zulu-in-action/" target="_blank">Zulu iCal Server</a>.&nbsp; I don&#8217;t know if you&#8217;d classify this as a plugin, but it looks pretty awesome, and doesn&#8217;t require a plugin in the FileMaker client.</p>

<p>And I&#8217;ll take this opportunity to mention <a href="http://www.filemaker.com/developers/devcon/" target="_blank">DevCon 2010</a> in San Diego. I&#8217;ll be presenting a session on integrating FileMaker with Google Apps, and getting FileMaker data into Google calendars (and back to FileMaker) is one of the big goals, of course.&nbsp; I&#8217;ll admit I&#8217;m going to be using a plugin, but it&#8217;s <a href="http://www.360works.com/scriptmaster/" target="_blank">free</a>... does that count?
</p>
      ]]></content>
    </entry>

    <entry>
      <title>Looping Through Records</title>
      <link rel="alternate" type="text/html" href="http://www.supportgroup.com/explore/looping-through-records/" />
      <id>tag:supportgroup.com,2010:explore/17.199</id>
      <published>2010-05-11T21:07:04Z</published>
      <updated>2010-06-08T16:44:05Z</updated>
      <author>
            <name>Chad Novotny</name>
            <email>cnovotny@supportgroup.com</email>
            <uri>http://www.supportgroup.com/team/#novotny</uri>      </author>
      <content type="html"><![CDATA[
        <p>Robert asks:</p>

<div class="question">What is the best way to create a script that loops through all selected records?</div><p> </p>

<p>I almost always tackle it with the basic script steps:</p>

<div class="codeblock"><pre>Go to Record/Request/Page [First]
Loop
  <strong># do something here with the current record</strong>
  Go to Record/Request/Page [Next; Exit after last]
End Loop</pre></div>

<p>The second <strong>Go to Record/Request/Page</strong> step, with the options <em>Next</em> and <em>Exit after last</em>, will keep moving to the next record; when you attempt to move from the last record top the (non-existent) next record, it exits the loop.&nbsp; But there are some things to consider, and some gotchas to look out for.
</p> <p>First, when you insert that second Go to Record step and select <em>Next</em>, the <em>Exit after last</em> option is <strong>NOT</strong> selected.&nbsp; This is one of my pet peeves; I don&#8217;t know that I have <em>EVER</em> wanted to <em>not</em> exit a loop once I&#8217;m on the last record and try to keep going.&nbsp; In my opinion, it ought to be selected by default.&nbsp; So, don&#8217;t forget to check that option!</p>

<p>To improve performance, make sure you&#8217;re viewing the records in form view (as opposed to list or table view), and use a Freeze Window step.&nbsp; If you&#8217;re using script triggers in FileMaker 10 or 11, looping through records could be setting off multiple OnRecordLoad events.&nbsp; Most likely, you&#8217;ll want to move to another layout that doesn&#8217;t have script triggers enabled.</p>

<p>After you finish your loop and end up on the very last record, you may want to return to your original starting point.&nbsp; If that&#8217;s the case, there are a couple of easy ways to to this.&nbsp; You can first capture the current record number in a variable, and then return to that record with one more Go to Record step. Alternatively (and this is usually my preferred method) you can open a new window before you start looping; once you&#8217;re done with your processing, close the window to return to original.</p>

<p>Lastly, think about what happens if you delete or omit a record as part of your loop.&nbsp; Let&#8217;s say you&#8217;re checking for duplicate contact records, currently on record 6 of 10, and delete the record.&nbsp; You are now on record 6 of 9, but that was <em>originally</em> record 7.&nbsp; If you now go to the next record, you&#8217;ll be on what was originally record 8, without ever analyzing record 7.&nbsp; Your adjusted script may look something like:</p>

<div class="codeblock"><pre>New Window []
Freeze Window
Go to Layout ["dev_contacts" (contacts)]
View As [View as Form]
Go to Record/Request/Page [First]
Loop
  If [ //your test for a duplicate ]
    Delete Record/Request [No dialog]
  Else
    Go to Record/Request/Page [Next; Exit after last]
  End If
End Loop
Close Window [Current window]</pre></div>

<p><strong>Update: </strong>Ward makes a great point in the comments.&nbsp; Here&#8217;s an updated script to account for deleting the last record in the loop.&nbsp; Before deleting the record, we check to see if we&#8217;re on the last record, setting a variable named $last to either True or False. After the delete, if $last is True we exit the loop.</p>

<div class="codeblock"><pre>New Window []
Freeze Window
Go to Layout ["dev_contacts" (contacts)]
View As [View as Form]
Go to Record/Request/Page [First]
Loop
  If [ //your test for a duplicate ]
    Set Variable [$last; Value:Get ( RecordNumber ) = Get ( FoundCount )]
    Delete Record/Request [No dialog]
    Exit Loop If [$last]
  Else
    Go to Record/Request/Page [Next; Exit after last]
  End If
End Loop
Close Window [Current window]</pre></div>
      ]]></content>
    </entry>

    <entry>
      <title>FileMaker Announces End of Support For FileMaker 8 Product Family</title>
      <link rel="alternate" type="text/html" href="http://www.supportgroup.com/explore/filemaker-announces-end-of-support-for-filemaker-8-product-family/" />
      <id>tag:supportgroup.com,2010:explore/17.198</id>
      <published>2010-04-27T16:07:58Z</published>
      <updated>2010-04-27T16:35:59Z</updated>
      <author>
            <name>Chad Novotny</name>
            <email>cnovotny@supportgroup.com</email>
            <uri>http://www.supportgroup.com/team/#novotny</uri>      </author>
      <content type="html"><![CDATA[
        <p>We want to make sure all our readers, customers, and students are aware that, as of September, FileMaker, Inc. will no longer offer support for FileMaker Pro 8/8.5 and FileMaker Server 8.&nbsp; Also, that&#8217;s when your eligibility for upgrade pricing expires!&nbsp; If you have any questions regarding upgrading to FileMaker 11 (what the new features can do for you, what to be aware of when upgrading), <a href="http://www.supportgroup.com/contact/">drop us a line</a>.</p>

<p>From the <a href="http://www.filemaker.com/support/kb/?answers/detail/a_id/7660" target="_blank">Knowledge Base article</a>:</p>

<p>As of September 23, 2010, FileMaker 8 products will no longer be available for direct sales and support including technical support, replacement media, downgrade media, and downgrade license keys.</p>

<p>Self help will be available via the FileMaker online <a href="http://filemaker.com/support/kb" target="_blank">Knowledge Base</a> and the <a href="http://www.filemaker.com/support/forum_selection.html" target="_blank">FileMaker Forum</a>
</p> <p>FileMaker 8 Family of Products consists of the following products:</p>

<ul>
<li>FileMaker Pro 8</li>
<li>FileMaker Pro 8 Advanced</li> 
<li>FileMaker Pro 8.5</li>
<li>FileMaker Pro 8.5 Advanced</li>
<li>FileMaker Server 8</li>
<li>FileMaker Server 8 Advanced</li>
</ul>

<p>FileMaker 8 products qualify for upgrade pricing to FileMaker 11 until September 23, 2010.&nbsp; Qualifying products include FileMaker Pro 11, FileMaker Pro 11 Advanced, FileMaker Server 11, FileMaker Server 11 Advanced.</p>

<p><a href="http://www.filemaker.com/purchase/store/promos_upgrade.html" target="_blank">Learn more about upgrade prices and new features.</a>
</p>
      ]]></content>
    </entry>

    <entry>
      <title>Creating a Watermark for Multiple Page Reports</title>
      <link rel="alternate" type="text/html" href="http://www.supportgroup.com/explore/creating-a-watermark-for-multiple-page-reports/" />
      <id>tag:supportgroup.com,2010:explore/17.196</id>
      <published>2010-04-23T18:36:58Z</published>
      <updated>2010-04-23T19:05:59Z</updated>
      <author>
            <name>Julien Lafleur</name>
            <email>jlafleur@supportgroup.com</email>
            <uri>http://www.supportgroup.com/team/#lafleur</uri>      </author>
      <content type="html"><![CDATA[
        <p>Hi, I&#8217;m Julien Lafleur, the director of development here at The Support Group.&nbsp; I&#8217;ve been working with FileMaker for well over a decade (in fact I just passed my 10 year anniversary with TSG!), and I&#8217;m continually surprised by the many little challenges posed by our customers, and the many creative ways they can be solved.</p>

<p>For instance, I was recently working on a very small system that generated a report that had a narrative field that could (and frequently did) go on for many pages.&nbsp; The simplest way to print these reports was to make a layout with a very large body, then stretch out the narrative field and set it to slide up to fit the contents.&nbsp; </p>

<p>Because these print-outs would become legal documents, the customer requested a watermark to indicate whether it was still in draft form or not.&nbsp; This part was easy, I just added some layout text, made it a very light gray and sent it behind all the other objects.&nbsp; Note that the other objects needed to be transparent for the watermark to be visible.</p>

<p>This worked great&#8230; for the first page.
</p> <p>How to make the watermark repeat for an unknown number of pages?&nbsp; I thought for a moment of putting another watermark on each page, but discarded that idea because it was inelegant and it would interfere with the sliding. </p>

<p>I then remembered two things: 
</p><ol><li>The header repeats once for each page (unless you&#8217;re using a Title Header), and</li><li>For an object to be considered part of the header it only needs to have the top pixel or so in the header.</li></ol>

<p>Armed with these two facts, I set the text-alignment of my watermark to the bottom, then stretched out the object so that the top crossed into the header and the word &#8220;draft&#8221; was about half-way down the page.&nbsp; I went into preview mode and voila!&nbsp; The watermark printed once per page, and didn&#8217;t interfere with any sliding layout objects.</p>

<p>I often find printing problems that are caused by a text or field object accidentally being moved a pixel or two into the header.&nbsp; In this case, it turned out to be the solution.
</p>
      ]]></content>
    </entry>

    <entry>
      <title>From the archives: FishMaker Pro!</title>
      <link rel="alternate" type="text/html" href="http://www.supportgroup.com/explore/fishmaker-pro/" />
      <id>tag:supportgroup.com,2010:explore/17.195</id>
      <published>2010-04-21T20:47:06Z</published>
      <updated>2010-04-26T14:26:07Z</updated>
      <author>
            <name>Chad Novotny</name>
            <email>cnovotny@supportgroup.com</email>
            <uri>http://www.supportgroup.com/team/#novotny</uri>      </author>
      <content type="html"><![CDATA[
        <p>Way back at the 2001 FileMaker Developer Conference, Rich Coulombre presented a session on integrating FileMaker Pro with all sorts of devices and methods of communication.&nbsp; Then to prove the point, he hooked Bill Bass, the talking fish, up to a FileMaker database.</p>

<p>Yes, it was crazy.&nbsp; But it was unforgettable.</p>

<div class="center"><object width="480" height="385"><param name="movie" value="http://www.youtube.com/v/P1lqepTIVhs&amp;hl=en_US&amp;fs=1&amp;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/P1lqepTIVhs&amp;hl=en_US&amp;fs=1&amp;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="480" height="385"></embed></object></div>

<p>&nbsp;</p> <p>This year at the <a href="http://www.filemaker.com/developers/devcon/" target="_blank">2010 Developer Conference in San Diego</a>, Rich will be presenting a pair of sessions reflecting on what he&#8217;s learned in the twenty-five years since starting The Support Group.&nbsp; One is how to get people&#8217;s attention. <img src="http://www.supportgroup.com/images/smileys/grin.gif" width="19" height="19" alt="grin" style="border:0;" />&nbsp; Also, how do you focus both on getting new work while delivering for existing customers? When do you make the decision to hire that first employee? And how do you survive and prosper during the down times?</p>

<p>We hope to see you there!
</p>
      ]]></content>
    </entry>


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