Privacy Policy

At The Support Group, we appreciate and value your personal privacy. We respect the personal nature of the information you provide us on our website and acknowledge the importance of protecting that information. Our privacy policy may be revised or updated at any time, and we encourage you to check back often to ensure that you are familiar with the most recent version and the terms of our policy.

You may provide personal information to The Support Group by:

  • Sharing your email address and subscribing to our blog and/or announcements
  • Sharing personal information when you post questions or comments on our blog
  • Sharing personal information when you register for a training class or seminar

In addition to personal information, we may collect information that is in no way personally identifiable. This may include the operating system or software you are using, or the domain name of your ISP.

At no time does any party other than The Support Group have access to your personally identifiable information. We will not sell, distribute or lease your information to third parties unless we have your permission. The only exceptions are that we may disclose personally identifiable information (i) in response to legal process, for example, in response to a court order or subpoena, (ii) in response to a law enforcement agency’s request, or where we believe it is necessary to investigate, prevent, or take actions regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of another person, violations of our terms of use, or as otherwise required by law, or (iii) in the event we are acquired by or merged with another company.

When you receive email messages from The Support Group, you will always be given the chance to opt-out of special offers and updates. You may change your preferences at any time and will only be contacted in a manner consistent with your stated preferences.

Any information you disclose voluntarily on our comments pages or in any forums we may develop in the future becomes public information. We cannot control the actions of our site users and advise you to use your discretion in sharing information about yourself. All information sharing is optional and done so at your own risk. Privacy is a very personal matter and we encourage you to be careful and responsible when disclosing personal information online.