Success Stories

The Support Group has built hundreds of successful database applications for our customers throughout the U.S. and Canada, but nothing speaks louder than results. Read the stories below of clients who have worked with us to achieve their goals. Click the link after each to go to FileMaker, Inc.'s corporate website and read the full story.

Artex Fine Art Services: FileMaker Pro contact management and job-tracking system

Transporting precious cargo demands careful attention — and no ordinary movers will do. For fine art treasures, museums and institutions all over the United States turn to Artex Fine Art Services. Based in Landover, Maryland, with offices in Washington, New York, Boston, Philadelphia and Fort Lauderdale, Artex's staff of trained professionals handle many of the world's most recognizable works of art as they're shipped for special exhibitions, stored, or conserved. And every step of every journey is thoroughly documented with a FileMaker Pro system built by The Support Group. Read more

ADD Inc Unifies Its Efforts with FileMaker Pro

When 3Com needed new offices, they turned to architecture and design services firm ADD Inc. And to organize its operations, ADD Inc. turned to FileMaker Pro and The Support Group. Staff at ADD Inc, located in offices throughout the United States, used to process the same data in many separate applications, including Microsoft Word and Excel. That data is now centralized with InfoSite, a FileMaker Pro-based solution served by FileMaker Pro Server. Read more

Brookwood School: Keeping a Permanent Record

"When I first arrived, they were using various combinations of inadequate software for database needs in the admissions and registrar's departments. These systems were inefficient and difficult to use. I proposed replacing these systems with a FileMaker Pro system which gives us increased flexibility and greater control.", Doug Fodeman, Technology Director, The Brookwood School. The Support Group helped Doug do exactly that. Read more

JWG Staffs the Globe with FileMaker Pro

Behind recruitment ad agency JWG's success is a comprehensive sales order processing system powered completely by FileMaker Pro. Developed by The Support Group, this system allows JWG's account executives to match job openings with appropriate newspapers, pinpoint ad rates, determine the exact content and graphics of their ads and place ads with newspapers worldwide. Read more

National Fire Protection Association (NFPA): By The Book

Building and life safety codes, electrical codes, codes of all kinds governing safe practice. These are the bulwarks of public safety, and keeping these codes current is the responsibility of the NFPA. It's a job that gets done with help from FileMaker Pro and The Support Group. Read more

Standard & Poor's Financial Communications: Financially Focused and On Target

Financial Communications, one of the many services offered by Standard & Poors, helps a broad range of financial service clients get their marketing and message out via a variety of means — from newsletters to interactive Web solutions. A network of FileMaker Pro databases designed by The Support Group enables Financial Communications staff to check the status of clients, jobs and employee workloads. Read more