Our Management Team
Rich Coulombre - President and Founder
(508) 653-8400 x212 - .(JavaScript must be enabled to view this email address)
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Rich has been a long-time FileMaker author, developer and trainer. He has written the best selling book Special Edition: Using FileMaker Pro from Que Publishing and has been the recipient of two FileMaker Excellence Awards. He has been a featured speaker at many industry trade shows over the years, including the FileMaker Developer Conference, MacWorld Expo and Seybold Seminars. Rich is the reason the rest of the management team joined The Support Group.
Chad Novotny - Principal and Vice President, Technology
(508) 653-8400 x217 - .(JavaScript must be enabled to view this email address)
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Chad joined The Support Group over 10 years ago and is a recognized FileMaker expert, specializing in high-end FileMaker systems design, web development, integration, and training. One of the first developers in the world to become a FileMaker 11 Certified Developer (as well as earlier certifications for 7, 8, 9 and 10), he is a FileMaker Authorized Trainer and has been a featured speaker at the FileMaker Developer Conferences. Chad lives in Cambridge, Mass., indoctrinating his young daughter and son as Red Sox fans.
Jeff Turner - General Manager and Vice President, Sales
(508) 653-8400 x211 - .(JavaScript must be enabled to view this email address)
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Jeff has been involved in high tech sales and marketing for over 25 years. He spent 10 years at Apple Computer where he was a 4-time winner of the "Golden Apple" sales achievement award and set a company-wide record for managing the first team to ever exceed $100M in revenue. He spent 6 years at Media 100, Inc., a manufacturer of Mac and PC-based digital video/multimedia systems, most recently as their VP Worldwide Sales building direct and channel sales throughout the world. Jeff plays the drums, not very well, but he has fun.
Eric Culver - Managing Director, San Francisco & Los Angeles
(650) 685-4300 x215 - .(JavaScript must be enabled to view this email address)
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Eric is a veteran consultant, trainer and team leader. Since 1989 he has been creating FileMaker solutions for companies such as Amgen, Apple, Cisco, Levi Strauss, LSI Logic, Mitsui, Schlumberger, Stanford Medical Center, and UC Irvine Medical Center, in addition to many small and mid-sized companies. Eric has held both technical and sales positions at FileMaker Inc., and senior level management positions at other high-tech Silicon Valley firms.
Ray Santangelo - Managing Director, New York & Boston
(212) 216-9400 x203 - .(JavaScript must be enabled to view this email address)
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Ray has been working with FileMaker for more than 10 years. Having been an in-house developer and database manager for several non-profits, he joined The Support Group in 2002. Ray has held a variety of positions during his years with The Support Group -- from developer, to trainer, to systems engineer and project manager, to managing director -- giving him a valuable perspective on all aspects of the database life cycle and client/developer relationships. He is certified in FileMaker 7, 8, 9, 10, and 11; and has been a FileMaker Authorized Trainer for several years. Ray lives in Connecticut with his wife and son (and dog).
