Custom App Development

... I’ve been extremely impressed with The Support Group all the way through the process. Matt, in particular, has been tremendous. He has such a great ability to jump in exactly where you need the help and in a way that allows not just to be rescued but to actually learn a lot for going forward.

By the way, Sam is the BEST. He really is a great mentor…easy to talk to, kind, and patient.

The database has been working really well. I’ve gotten a number of comments from people saying it’s very easy to use and well designed. So, hooray for that.

Jorge Kluchnik created exactly the solution I wanted. The Support Group delivers great rewards!

I just had to tell you that all of your work you did on the t-value calculations for the transition account worked out perfectly. I really can’t thank you enough. It was a nightmare the last time and you made it such a smooth transition.

Thanks so much for your speedy, efficient service. You are lightning fast and we so appreciate it. You got us straightened out again and we can continue working.

After a lot of searching [we] finally found a Filemaker application support company that is providing us with amazing FM support and system development.

Very pleased with my experience with the Support Group, and thrilled to have a product that is serving and evolving with our needs!

I am so happy to have found your group. Nick spoke to my daughter, Robin, today and we are a lot more enlightened now and comfortable with Filemaker Pro10. It’s so comforting to know you “guys” are there and so responsive. It sure takes a lot of pressure off.

You guys did a terrific job, we are really pleased with the application, how you managed the project, your eye for detail and keeping control of the scope and budget.

The system is working well and we are happy with our improved capabilities. Jonathan has been great transitioning us through at every step. We truly appreciate all the work he put in.

I appreciate that you were willing to talk through all of my questions and provide detailed explanations and guidance, and that I didn't feel like you were trying to rush through and end the call-- something that seems more of a rarity these days! Such outstanding customer service is a huge reason we've returned to The Support Group and will continue to do so.

The team has delivered what was promised each meeting, consistently shown progress, and things work!

Once again I want to thank you and your team for the work you do for me. FileMaker makes my job easier.

The Support Group has routinely been my “go-to” team over the years and I greatly appreciate all the work that you all have done for us and also the encouragement that I have received.

It’s hard to find technical experts that are dependable, honest, creative, and pleasant to work with. So thank you again for not only possessing these qualities but also your willingness to help me with my FileMaker development requirements!

I sincerely appreciate your help in getting my database from its stagnant place before to helping lay the groundwork for progress. So far, I am very pleased with the assistance and collaboration that I’ve received from The Support Group...

You've completely exceeded my expectations. This looks awesome.

Thank you so much for all the work you have done on this project. It is truly outstanding. And thank you for your patience. One of [the] things that a new system does is force you to re-examine your business practices so there are things that we have done a certain way but now realize there is a better option.

Steve has been great. Linking the analyzers has been a fantastic improvement in efficiency for the lab and appears to be coming in at around cost that you estimated.

WOW! Dan, you are the Filemaker Jedi! The E-Reference looks amazing. Thank you so much for your fine tuning. It has been a pleasure to work with you. I really like your style of teaching while you are creating.

I am writing to you regarding the quality of Technical Service provided by your team throughout the year. I sincerely appreciate their efficiency, the level of detail and accountability they have demonstrated on each project and task. I am very happy with their work and service.

...I want to thank your team and The Support Group for the hard work and attention placed on this project. We are looking forward to putting this exciting development to use.

I have to say we rarely work with a tech that is this attentive to a project's details. We have hit zero roadblocks meeting our end goals and I look forward to utilizing your services in the future.

Thank you James and Steve, for your prompt response to our issue yesterday. Within minutes, Steve had replied to me and we were screen-sharing and debugging the cancel script. Your support is always greatly appreciated!

Hi Jorge…audit finished. Steve my auditor agreed that your accomplishments are great. Right in line with requirements and he looks forward to seeing the database in the weeks ahead.

You really did a GREAT job figuring out our system, how to work around the system crashing and solving our issues.

I'm getting very positive feedback from the users, really enthusiastic response to the new design. Everyone was really happy about everything. The look and feel were huge in selling the new change. It stirred up the design studio about FileMaker in a way I haven't seen in a while. They're already bugging me with new ideas for other things they'd like the system to do.

You and your team are my heroes.

I want to thank you so much for being such an instrumental part of this [project] and for making that [our] dream a reality.

I would like to express my sincere thanks for all of your help with the website and database this year. Registration is running expressly well – the best we’ve ever experienced. Thank you for all of your hard work.

I can't tell you how thankful I am that we chose Support Group to work with. It is always a pleasure and such a comfort to know that when both good and bad happens, there is someone there to assist us. In addition, it is great to know that we have improved the lives of those we serve and secured better and more timely billing by using FileMaker software.