FILEMAKER BUSINESS ALLIANCE – PLATINUM LEVEL
We are among a small group of companies selected by FileMaker to be Platinum level members of their FileMaker Business Alliance consultants program.
Platinum partners are selected for their development skills, training expertise and promotion of FileMaker as a software platform. As a partner, we have access to FileMaker’s management and technical staff – an invaluable resource.
We are asked to test and provide feedback on FileMaker versions before they are released to the public. We always know what’s ahead and bring valuable knowledge and insight to our development planning.
One of the requirements of the Partner Program is certification, and we have one of the largest teams of certified developers in the world. Our years of experience in database development and website integration shows in the elegant and effective solutions we’ve built for our clients.
OUR TEAM
Rich Coulombre
President and Founder
Rich has been a long-time FileMaker author, developer and trainer. He has written the best selling book Special Edition: Using FileMaker Pro from Que Publishing and has been the recipient of two FileMaker Excellence Awards. He has been a featured speaker at many industry trade shows over the years, including the FileMaker Developer Conference, MacWorld Expo and Seybold Seminars. Rich is the reason the rest of the management team joined The Support Group.
Karen Yetra
VP Operations
Karen joined The Support Group in 2002, and brings a laser-sharp focus to running our business operations (both in our Boston headquarters and our other office locations). Part of that focus is trained on providing the best client services possible to our partners across the country. Prior to having a family, she worked in the Boston broadcast industry and owned a travel consultancy. During her “at home” career, Karen led many volunteer organizations in her hometown, including its educational foundation. A graduate of the University of Connecticut (Go Huskies!), she lives in Medfield, Mass. with her husband and their Tibetan Terrier, Tessie.
Vince Dolan
VP Technology
Vince has been using FileMaker to enhance and extend design, engineering, manufacturing, accounting and sales operations for over 20 years. He not only has a background in FileMaker but also spent a good portion of the last 25 years managing continuous improvement initiatives and day to day operations of a 25+ million dollar manufacturing concern prior to coming to The Support Group. Vince spends his weekends annoying motorists with his hand built road bike and sharing craft beer with his dog Riley.
Cathy Harper
Development Manager
Cathy has been with The Support Group since 2006, starting on the accounting side of our business and now managing a top-notch group of FileMaker developers. Her prior experience in the software industry was with McCormack and Dodge, Dun and Bradstreet Software and The Dodge Group as a business analyst, trainer and consultant. She enjoys spending time with family, walking her yellow labs and experimenting with new paleo recipes.
EMPLOYMENT
Experienced in FileMaker?
In order to maintain our reputation as leaders in providing innovative solutions and training, The Support Group is committed to employing the best and the brightest. We are interested in curious people willing to participate in providing high-level customer service through custom database design, development and web-based solutions.
We use leading-edge technology and offer vast opportunities for technical growth. We are a privately owned company that cares about its employees. As a technical lead, you will be a member of various project teams both offsite and in our offices.
Want to meet one of our developers? Andy Leap started at The Support Group as a trainee and is now a FileMaker certified developer. Read more about his journey here.
CAREER OPPORTUNITIES
Explore our current opportunities, something may spark your interest!
- Developer – Boston office
To apply please send resumes to Karen Yetra, VP Operations at karen@supportgroup.com
Want to chat? Call Karen at (866) 940-8400 x216 anytime!
